At Madhubhan Resort & Spa, we understand that travel plans may change. This Cancellation & Refund Policy explains the terms under which cancellations and refunds are handled for bookings made through our website, phone, or WhatsApp.
1. Booking Confirmation
All room reservations at Madhubhan Resort & Spa are confirmed only after availability verification and confirmation from our reservation team via phone or WhatsApp.
Guests are advised to carefully review their booking details before confirming the reservation to avoid any inconvenience.
2. Cancellation Policy
If you need to cancel your reservation, please contact our reservation team as soon as possible.
- Cancellations made 48 hours before the check-in date may be eligible for modification or rescheduling, depending on availability.
- Cancellations made within 48 hours of the check-in date may not be eligible for cancellation or refund.
- No-show bookings (when a guest does not arrive on the scheduled check-in date) may be treated as non-refundable.
3. Refund Policy
Refund eligibility depends on the cancellation timing and booking conditions.
- If a booking qualifies for a refund, the amount will be processed through the original payment method or as mutually agreed with the guest.
- Refund processing may take 5–10 business days, depending on the payment provider or bank.
4. Booking Modifications
Guests may request changes to booking dates or room types by contacting us via phone or WhatsApp.
All modification requests are subject to room availability and management approval.
5. Third-Party Bookings
If a reservation is made through a third-party travel website, travel agent, or booking platform, the cancellation and refund policy of that respective platform may apply.
Guests are advised to review the terms and conditions of the platform through which the booking was made.
6. Contact for Cancellation Requests
For any cancellation, refund, or modification request, please contact us directly:
Madhubhan Resort & Spa
📞 Phone / WhatsApp: 8949842789
Our reservation team will assist you as quickly as possible
